How long would it take for my server order to be activated?

Dedicated server orders are usually activated within 24h, and in most cases within 3 to 6 hours if the order is placed during Hong Kong business hours.
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What are the available operating systems you can install?

KowloonHosting can provide most common operating systems including Windows Server 2008, CentOS,...

How many IP addresses do I get with my server?

KowloonHosting dedicated servers are provided by default with 3 IP addresses

Can I purchase more IPs? And how much does it cost?

In general, on top of the default 3 IP addresses provided with each server, customers can...

How to upgrade/downgrade my server to a different package?

Dedicated servers cannot be upgraded/downgraded. You will need to cancel the existing server and...

Are dedicated servers covered by your refund policy?

Once activated, orders for dedicated servers cannot be cancelled or refunded.