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Knowledgebase

Articles

 Are dedicated servers covered by your refund policy?

Once activated, orders for dedicated servers cannot be cancelled or refunded.

 Can I purchase more IPs? And how much does it cost?

In general, on top of the default 3 IP addresses provided with each server, customers can...

 How long would it take for my server order to be activated?

Dedicated server orders are usually activated within 24h, and in most cases within 3 to 6 hours...

 How many IP addresses do I get with my server?

KowloonHosting dedicated servers are provided by default with 3 IP addresses

 How to upgrade/downgrade my server to a different package?

Dedicated servers cannot be upgraded/downgraded. You will need to cancel the existing server and...

 What are the available operating systems you can install?

KowloonHosting can provide most common operating systems including Windows Server 2008, CentOS,...

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