Are dedicated servers covered by your refund policy?
Once activated, orders for dedicated servers cannot be cancelled or refunded.
As a foreigner, can I register a .cn domain name?
Yes, anyone can register a Chinese domain name. You will need however to provide a copy of your...
I am based in China. How do I pay you?
We have a local account in Shanghai to receive payments from clients located in mainland China....
What are the requirements to register a .com.hk domain name?
.com.hk domain names can be registered only by Hong Kong-registered companies. You will need to...
I have forgotten the password of my email. How do I reset it?
To reset your email account password, if you have cPanel access, go to Mail>Email Accounts,...
