Do you provide 24/7 support?

Yes, KowloonHosting provides 24/7 server support through its support ticket system. 
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If I host my website with you, can it be viewed in mainland China?

All KowloonHosting servers are accessible from mainland China. Furthermore, per our terms of...

Can I upgrade my account later?

Yes, shared hosting and reseller hosting accounts can be upgraded in the future when needed. To...

After placing the order, how long will it take for my account to be activated?

In general, accounts are activated within one business day upon receipt of payment. Orders placed...

Is there a minimum contract to use your service?

KowloonHosting does not have a minimum contract policy. Your contract with us is the same as your...

Can you assist in migrating my existing website to your server?

KowlonHosting provides free migration for clients who are migrating from a cPanel-based host. You...