Can you help design my website?

KowloonHosting focuses on web hosting and currently does not provide web design. We can however recommend you to some of our web design partners who will be able to assist you in designing your website.
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If I host my website with you, can it be viewed in mainland China?

All KowloonHosting servers are accessible from mainland China. Furthermore, per our terms of...

Do you provide 24/7 support?

Yes, KowloonHosting provides 24/7 server support through its support ticket system. 

Can I upgrade my account later?

Yes, shared hosting and reseller hosting accounts can be upgraded in the future when needed. To...

After placing the order, how long will it take for my account to be activated?

In general, accounts are activated within one business day upon receipt of payment. Orders placed...

Is there a minimum contract to use your service?

KowloonHosting does not have a minimum contract policy. Your contract with us is the same as your...

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